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Accessing TIMF

Learn how to access TIMF from any device and get started.

TIMF is a cloud-based platform – no installation required! Access your workspace from any device with a web browser.

Quick Access

Web Browser (Primary)

TIMF works best in modern web browsers:

✅ Recommended Browsers:

  • Google Chrome (latest version)
  • Microsoft Edge (latest version)
  • Safari (macOS/iOS)
  • Firefox (latest version)

Simply visit your portal URL:

  • Consultant Portal: app.lerniflow.com
  • Client Portal: Your consultant will provide your custom URL

Mobile Access

Access TIMF on smartphones and tablets through your mobile browser:

📱 Mobile-Optimized Features:

  • Submit intake forms on the go
  • Check workflow status updates
  • Receive push notifications
  • Upload files and photos
  • Review reports and dashboards

Note: A dedicated mobile app is coming soon!

System Requirements

TIMF requires minimal system resources since it runs in your browser:

Minimum Requirements

  • Internet Connection: Broadband (3 Mbps+)
  • Browser: Any modern browser from the last 2 years
  • RAM: 4GB (8GB recommended)
  • Display: 1280x720 resolution minimum

Optimal Experience

  • Internet Connection: High-speed broadband (10+ Mbps)
  • Browser: Latest Chrome or Edge
  • RAM: 8GB or more
  • Display: 1920x1080 or higher

First-Time Setup

Step 1: Bookmark Your Portal

Save your TIMF portal URL for easy access:

  1. Navigate to your portal URL
  2. Click the star icon (⭐) in your browser
  3. Save it to your bookmarks bar for one-click access

Step 2: Enable Notifications (Optional)

Stay updated with browser notifications:

  1. Click your profile icon in the top-right corner
  2. Go to Settings → Notifications
  3. Click Enable Browser Notifications
  4. Allow notifications when your browser prompts you

Step 3: Add to Home Screen (Mobile)

For quick mobile access:

iOS (Safari):

  1. Tap the Share button
  2. Scroll and tap Add to Home Screen
  3. Name it "TIMF" and tap Add

Android (Chrome):

  1. Tap the menu (⋮) in the top-right
  2. Tap Add to Home Screen
  3. Name it "TIMF" and tap Add

Browser Extensions (Optional)

Enhance your TIMF experience with these optional browser tools:

Password Managers

  • 1Password – Securely store your TIMF credentials
  • LastPass – Auto-fill login forms
  • Bitwarden – Open-source password management

Productivity Tools

  • Grammarly – Check spelling in form submissions
  • Loom – Record screen videos for workflow documentation

Note: TIMF works perfectly without any extensions.

Offline Access

TIMF requires an internet connection to function. However, you can:

  • View cached pages – Recently viewed pages may load offline
  • Draft form responses – Use your browser's notes app to draft responses, then submit when online
  • Download reports – Save PDF reports locally for offline viewing

Multiple Accounts

If you have both consultant and client accounts:

Browser Profiles (Recommended)

Create separate browser profiles to stay logged into multiple accounts:

Chrome:

  1. Click your profile icon in the top-right
  2. Click Add to create a new profile
  3. Name it "TIMF Consultant" or "TIMF Client"
  4. Sign in to each account in its respective profile

Alternative: Use different browsers (Chrome for consultant, Firefox for client)

Private/Incognito Mode

Use private browsing to access a second account temporarily without logging out of your primary account.

Troubleshooting Access Issues

"This site can't be reached"

  • Check your internet connection
  • Verify the portal URL – Make sure you're using the correct link
  • Try a different browser – Rule out browser-specific issues
  • Clear browser cache – Sometimes cached data causes problems

Page won't load or loads slowly

  • Refresh the page – Press Ctrl+R (Windows) or Cmd+R (Mac)
  • Check your internet speed – Run a speed test at fast.com
  • Close unnecessary tabs – Free up browser memory
  • Disable browser extensions temporarily – Some extensions can slow down pages

Can't log in

  • Verify your credentials – Double-check email and password
  • Reset your password – Use the "Forgot Password" link
  • Clear cookies – Sign out completely and clear browser cookies
  • Contact support – If issues persist, email support@lerniflow.com

Security & Privacy

Secure Connection

TIMF uses industry-standard encryption (HTTPS/TLS) to protect your data:

  • 🔒 Look for the padlock icon in your browser's address bar
  • ✅ Verify the URL starts with https://
  • ⚠️ Never enter credentials on a site without HTTPS

Browser Security Tips

  • Keep your browser updated – Enable automatic updates
  • Use a secure network – Avoid public Wi-Fi for sensitive work
  • Log out when finished – Especially on shared computers
  • Enable two-factor authentication – Add extra security to your account

Getting Help

Need assistance accessing TIMF?

Next: Navigate the TIMF Dashboard