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Creating Your TIMF Account

Learn how to sign up and get started with TIMF (LerniFlow).

Welcome to TIMF! This guide will walk you through creating your account and accessing the platform.

Sign Up Process

Step 1: Choose Your Account Type

TIMF offers two types of accounts:

Consultant Account

  • Create branded client portals
  • Design workflows for clients
  • Manage multiple client accounts
  • Access analytics and reporting tools

Client Account

  • Access your consultant's portal
  • Submit intake forms
  • Track workflow progress
  • View reports and insights

Step 2: Create Your Account

  1. Visit the TIMF platform at your consultant's custom portal URL or lerniflow.com
  2. Click Sign Up in the top navigation
  3. Choose your preferred sign-up method:
    • Email & Password – Create an account with your email
    • Google Sign-In – Use your existing Google account
    • Magic Link – Receive a one-time login link via email

Step 3: Verify Your Email

If you signed up with email and password:

  1. Check your inbox for a verification email from TIMF
  2. Click the Verify Email button in the email
  3. You'll be redirected to the TIMF dashboard

Note: Check your spam folder if you don't see the email within a few minutes.

Step 4: Complete Your Profile

After verification, complete your profile:

  1. Full Name – Your display name in the system
  2. Organization (Optional) – Your company or team name
  3. Role – Select your primary role (consultant, analyst, manager, etc.)
  4. Profile Picture (Optional) – Upload a professional photo

Click Save Profile to continue.

What's Next?

For Consultants

Now that your account is created:

  1. Set up your first client portal – Create a Public Site
  2. Design your first workflow – Build a Workflow
  3. Invite team members – Manage Your Team

For Clients

Your consultant will provide you with:

  1. Portal URL – Your custom branded portal link
  2. Access Credentials – Your login information
  3. Getting Started Guide – Accessing Your Portal

Authentication Methods Explained

Email & Password

Traditional authentication with email and password. You'll need to verify your email and can reset your password anytime.

Best for: Users who prefer standard login methods.

Google Sign-In

Use your existing Google account to sign in with one click. No need to remember another password.

Best for: Users with Google Workspace or Gmail accounts.

Receive a unique login link via email each time you want to sign in. No password required.

Best for: Users who prefer passwordless authentication.

Troubleshooting

I didn't receive the verification email

  • Check your spam/junk folder
  • Ensure you entered the correct email address
  • Click Resend Verification Email on the login page

Verification links expire after 24 hours. Request a new one by:

  1. Go to the login page
  2. Click Resend Verification Email
  3. Enter your email address

I forgot my password

  1. Click Forgot Password on the login page
  2. Enter your email address
  3. Check your email for password reset instructions
  4. Click the reset link and create a new password

I'm locked out of my account

Contact your consultant or TIMF support at support@lerniflow.com for assistance.

Security Best Practices

  • Use a strong password – At least 12 characters with mixed case, numbers, and symbols
  • Enable two-factor authentication – Add an extra layer of security (available in Account Settings)
  • Don't share your credentials – Each team member should have their own account
  • Log out on shared computers – Always log out when using public or shared devices

Need Help?

  • Documentation: Browse our complete documentation
  • Support: Email support@lerniflow.com
  • Consultant: Contact your consultant for portal-specific questions

Next: Navigate the TIMF Dashboard